Frequently Asked Questions
Everything you need to know about shopping with THINKCAR
How long does shipping take for THINKCAR orders?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy for fashion items?
We offer a 30-day return policy on all unworn items with original tags attached. Please note that for hygiene reasons, intimate apparel and earrings are final sale.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results to our specific garment dimensions for the best fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Afterpay.
Can I track my order in real-time?
Yes, once your order ships, you will receive a confirmation email containing a tracking link. You can also track your status directly through your THINKCAR account dashboard.
Does THINKCAR ship internationally?
Currently, we ship to over 50 countries worldwide. International shipping times and fees vary by location and are calculated during the checkout process.